Words for each other, where do we find them? How do we craft them?
As a leader, and as a writer, and husband and father and friend, I’ve had no end of agony attempting to answer those questions in specific cases, especially involving conflict. It’s been hard to find the right words for the other person.
But it really matters, what we say and how we say it.
Recently a fellow leader sent me an email expressing strong emotions and reactions concerning another leader. He asked if the content was okay and if the message should be sent. I wrote back that the content was salient — it was actually right on the money — but the emotion-laden conversation that needed to happen could not be handled by an email. It could only be well-handled face-to-face, with dialogue, with a back-and-forth. By the time the fellow leader got my response, however, he himself had decided not to send it.
Wise.
What we think, what is going on inside of us, what we want to communicate to others, it always needs time — like a finely prepared dessert — to bake, cool, set, mingle flavors and receive the final drippings and toppings essential for good presentation and excellent consumption. Writing out our thoughts and feelings, not sending them, ruminating a while on content, living a little, editing, this produces the best product. By taking our time we find words and feelings mingling wisely within; by waiting we find verbal toppings and relational dollops of tastiness to add to the our eventual expressions.
What are we saying?
When you feel strongly, pause wisely. What may not be heard with one set of words, may be heard with another. What polarizes in print may soften in dialogue. And what might be not heard at one time, by one person, may be heard at another time by another person.
I just finished a novel. It’s a dysbiopian fantasy, but it unveils modern, relevant reality. We struggle to accept those different from ourselves. I started wiring this novel for my children 35 years ago. Yesterday, as I added some final lines to the wrenching conflict at the end of the story, I was aware that the word I wrote would have been impossible for me to write years ago. I had not yet lived the life experiences that extruded them out of me. My novel needed words, that needed time, to come into being.
At the end of the novel one of the main characters — following a devastating conflict that uproots and destroys a whole community says, “Fear designed and built the first wall; love crafted the first door — and opened it.”
The antagonist to this point of view refutes this strongly saying, “No, different from each other crafted the first wall. It had to in order to survive! Love just made that fine wall higher — for protection. It’s the same as it has always been. Mind your own business, keep to your own kind, except when attacked, that’s the deal — period, exclamation point, done.”
The response? “No, that’s not right. There are no end stops here — not with this devastation in front of us — no simplistic formulae, no pithy morals for our paltry fable, no superheroes to protect us now, no perfect symbionts present, no borders that end all our disputes, no furious, final family fixes. Advocating that we open the door to each other is a simple gesture, a clumsy nod toward sane knowing, a small hopeful sun to shine over this disaster, something — just perhaps something — to help us blunder painfully forward to better times.”
If I had tried to write the closing dialogue between the main conflicting characters 35 years ago, I would not have come up with that. I think I would have come up with something much more more categorical, more judgmental, more arrogant, more moralistic than advocating opening a door to each other as a “clumsy nod toward knowing.” I was able to write that now because I know so much less now than I used to.
Some words need to get knocked out of us, by life. Other words can only be knocked into us by experience. Time and patience, resulting in a bit of humility, craft our best speaches.
I just hope I can remember that the next time I get upset.